Troubleshooting

This page lists all possible solutions when you encounter the following issues:

API scenarios execution

Web service resource URI not found

Ensure that the IWS is present in the target application.

500 error code return after execution

Ensure that only one of the following has a / at the end:

  • Environment URL
  • Service URL

UI scenarios execution

Element not found

  • If the element is on the captured screenshot, ensure that the defined xpath in the scenario is correct.
  • If the element is not on the captured screenshot, re-execute the Selenium IDE recording.
  • If the element appears before or after an operation, add a pause command.

JDBC error

Run the following query in your TA database:

select pg_terminate_backend(pid) FROM pg_stat_activity
WHERE
-- don't kill my own connection!
pid <> pg_backend_pid()
-- don't kill the connections to other databases
AND datname in ('Qualify-Dev');